Shipping Policy

Shop Name: Dreamdecorshop Contact Email: support@dreamdecorshop.us Contact Phone: 971-303-1188 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time (CT)

All blankets are shipped from our warehouse: 2494 New Street, Portland, OR 97205, United States.

Processing Time: 1–3 business days (Mon–Fri CT) after payment confirmation, excluding weekends and US public holidays. Shipping Time (Estimated):

  • US Domestic: 5–8business days after shipment
  • International: 7–21 business days after shipment, subject to customs clearance delays.

Shipping Fee: Shipping cost will be displayed at checkout before payment. Tracking Number: We will send tracking number to your registered email once the parcel is shipped.

Important Notes:

  1. Delivery delays may happen due to carrier issues, weather, customs inspection or holiday rush. We are not liable for delays caused by third-party logistics carriers.
  2. International orders: Buyers are responsible for all import duties, VAT, customs taxes and clearance fees in your country.
  3. Lost / Stolen Package: If tracking shows delivered but you have not received it, please contact your local post carrier first, then email us. We will assist investigation.
  4. Address Responsibility: Please confirm your shipping address carefully. Extra shipping cost caused by wrong address provided by buyer will be charged to buyer.