Refund policy
Thank you for shopping at Dreamdecorshop. This policy applies to all blanket products sold by our store.
We accept returns within 30 calendar days from the date you receive your order. To be eligible for return:
- The blanket must be unused, unwashed, undamaged, with original packaging and labels intact.
- Custom personalized blankets are final sale and cannot be returned or refunded unless there is a manufacturing defect or shipping damage.
- Before sending back items, you must contact our support email support@dreamdecorshop.us to get a Return Merchandise Authorization (RMA) number. Packages without an RMA number will be rejected.
Return shipping cost is the responsibility of the buyer, unless the item arrives defective, wrong item, or damaged in transit.
After we receive and inspect your returned blanket, we will send you a notification. Approved refunds will be processed to your original payment method within 5–8 business days. Refund processing time depends on your payment provider.
If you receive a damaged or defective blanket, please send clear photos of the product and packaging within 48 hours of delivery. We will arrange replacement or full refund at our option.
Contact us: Phone: 971-303-1188 Email: support@dreamdecorshop.us Address: 2494 New Street, Portland, OR 97205 United States